Boot disk some options don't work

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Product true image 2010
Build 6053.

The problem:

The boot builder goes smoothly enough, completes and ejects the disk (nice).

I boot from said disk and lo and behold some of the menu items don't work specifically disk director (which I also have and included in the boot build).

Tech support advise me I am out of contract for questions to be answered, I have checked for updates to both disk director and and Acronis true image 2010, and have confirmed I have the latest build of both products.

Any suggestions as to a solution for this problem would be much appreciated, alas when things like this happen you are left with that uneasy feeling of what else doesn't work.

Sun, 01/10/2010 - 08:04
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 88
Comments: 4769

Hello Ross Dawson,

Thank you very much for your post. I am sorry for the delay but I will do my best to assist you.

It appears that the issue is caused by our bootable components not updating properly and thus causing the created bootable disk to not work correctly. As a workaround, please download the latest bootable media from your Acronis web-account. You can check this article for additional details.

You are also more than welcome to contact our support directly. We have various support options that are available, you can get acquainted with them in the following article.

If you have any other questions or require additional information, please let me know.

Thank you.

Fri, 05/07/2010 - 15:13
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