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Bootable media error

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I can create bootable media with TIH 2012 but when I try to use it it says it is a trial version and won't let me make the backup. I have checked the help-> about on the TIH 2012 on the pc before I recreated the bootable media and it has my key and says activated. The only thing I can think of that might have caused this issue is the TIH 2011 install had the plus pack and I did not buy an upgrade to the plus pack with 2012. Is there any way to correct this problem? I have already made 2 unusable rescue diske.

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Leo,

I think the easiest option is to download the ISO of the bootable CD from your account.

Have you tried running Media Builder directly and see if that produces the same result, it might be that somehow the GUI is linking to the wrong version.

The file version should be 9.4.0.85 and you'll find it at:
C:\Program Files (x86)\Common Files\Acronis\MediaBuilderHome