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Bootable Media hangs

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After using Acronis 11 bootable media successfully from some time I made a system drive backup using Home 2010. On checking that this worked the bootable media hung after the message:

Starting Acronis Loader...

I have downloaded the current bootable iso image for Acronis Home 2010 (build 7046) and used the Linux command line by pressing F11 during boot:

quiet acpi=off noapic

the boot process now hangs at the "xx"

Starting Acronis Loader...
Starting Acronis Rescue Envirnonment...
xx

Please advise.

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Hello Charles,

Let me assist you.

It seems that there are some hardware compatibility issues. In order to investigate the issue and to provide you with a solution we need some additional information from you. Could you please do the following?

We are looking forward to hearing back from you at your earliest convenience.

Thank you.