Bootmgr missing after restore with TI 2010 (build 6 053) under Windows 7 64bit

Emmanuel:

The bootmgr file should be in your original image but remember that it is a hidden, protected operating system file, so it's normally not visible in Windows Explorer. I don't think that the Windows 7 repair is capable of regenerating the bootmgr file if it's missing but I could be wrong. So the file probably is present in your original image. You could check again by mounting the image and enabling viewing of both hidden and of Protected operating system files.

There are other reasons that you may have seen the "Bootmgr is missing..." error message. One is if the partition was not restored as Active. Another is if the BCD (boot configuration database) file in the image was pointing to the wrong partition and TI didn't make corrections properly after restoration. Both of these would have been fixed by the Win 7 repair.

Hi.

Is it OK to "wake up" this thread?

I´m a new Acronis user, running Backup & Recovery 10, Workstation, on Win 7 Enterprise x64.

When restoring to a new harddisk on the same notebook from wich the image was made, I get a "Bootmgr missing" error when rebooting. Can it be that I have to restore the 100MB "special boot partion" to the same disk that I restore the "normal" bootpartion ("C:") to, in order to make it boot properly?
I have fixed the problem by using Windows 7 Repair, but don´t want to do it that way "every time".

Or can I, now when the bootmgr is "restored" by Windows 7 Repair, make a new image and it will work without problems in a future resore?

Thanks in advance.

Lars

Lars Byström wrote:

Hi.

Is it OK to "wake up" this thread?

I´m a new Acronis user, running Backup & Recovery 10, Workstation, on Win 7 Enterprise x64.

When restoring to a new harddisk on the same notebook from wich the image was made, I get a "Bootmgr missing" error when rebooting. Can it be that I have to restore the 100MB "special boot partion" to the same disk that I restore the "normal" bootpartion ("C:") to, in order to make it boot properly?
I have fixed the problem by using Windows 7 Repair, but don´t want to do it that way "every time".

Or can I, now when the bootmgr is "restored" by Windows 7 Repair, make a new image and it will work without problems in a future resore?

Thanks in advance.

Lars

Yes, you need to include the 100mb part in the Backup and also in the Recovery. However, if the repair has solved the problem, without adding the 100mb part, then future Images made should work, when recovered, without the 100mb part.

In fact, when installing Win 7 to an already formatted drive, that 100mb part is not created - don't know the rhyme or reason that MS did Win 7 this way.

Lars:

New images should work without needing a repair. Originally you should have restored the 100 MB partition also because it contained the files needed to boot Windows 7. But after doing a Windows 7 Repair, the boot files are now on your main Windows 7 partition. If you make a new image it should restore without issue.

A way to confirm this is to look for the file bootmgr and the folder /boot on your main Windows partition. You will need to enable the display of both hidden and of protected operating system files to see them in Windows Explorer or you can type the following at the Command Prompt: dir C:\ /a

Thanks for your quick answer, both of you.

Mark, I have deactivated "Hide protected operating system files" and I have activated "Show hidden files and folders", and I can find no bootmgr file and no \boot folder in the root of the boot partition.......not even when running C:\ /a from the command window.

The machine boots as it should.

Any suggestiones?

Lars.

Lars:

The boot files must be on another partition or disk. Can you post a screen shot from Windows Disk Management like this one?

Hi.
I think I understand whats happened, I try it out and come back to you later.

Lars.

Hi,
It seems that there's a critical bug in TI regarding this bootmgr file, I also have this issue, which is critical for me since Acer didn't provide a windows disc with my pc, so I can't perform a repair!
I have posted a request to the support, hoping that this can be solved, I really need my pc to work again for this week-end and yet I'm blocked!
Seb

Sebastian:

Did you copy and restore all of the partitions on your disk? The boot files may be in a different partition than the main Windows 7 partition.

If you need a repair disk, Google "Windows 7 repair CD". You can download an ISO of the Win 7 repair environment and burn it to a CD.

No I have backed up and restored only c:
But if the boot partition is another one, it should not be touched by the acronis restore, shouldn't it?
I didn't check the mbr option for restore so it should keep the one which was working (but btw I also tried with the mbr restore, the issue is the same).

The problem is that apparently there's no official windows image, I find only torrents link that I don't trust, I don't want to take the risk of installing something with a virus or trojan.

Seb

I found on the web that recdisc.exe is a win 7 tool which can create a repair disc.
I'm going to restore with the acer factory discs, then see if I can create a repair disc with this way...
It's going to take some time, I'll post the results when done in case this may be usefull for other users.
Seb

the last method doesn't work, it asks for a windows seven disc :-(
and now I need again to wait for the win configuration before beeing able to restore from the acronis image.
I'm going then to test with a repair disc image.
my god, because of this I already lost hours and hours...
backups are supposed to save time, not to loose it.
seb

miracle!
after 2 consecutive repairs (with the iso image downloaded) windows is eventually fixed!
but now I don't trust any more acronis TI :-(
seb

Sebastien: You are on point that Recovery/Imaging applications should save time (and grief). TI 2010 appears to be an egregious failure in this respect.

In any event, until a future revision of TI 2010 (or its successor) restores the trust many of us have lost, you should try Windows 7's native imaging function incorporated in its 'Backup and Restore'. You would also have been able to create/burn a Windows Repair Disc from that application.

This is a much more limited facility than True Image and sub-Ultimate/Enterprise editions will not backup over networks. You should check the limitations of Backup and Restore imaging online to determine if it will serve your needs.

But it does have three advantages: 1) There is an equivalent Microsoft/Windows 7/Backup & Restore process to TI's 'mounting' of an image; 2) it works; and 3) Microsoft's tech support is almost peerless.

Good luck!

Thanks Hans-Peter!
I think that I'm simply going to buy a concurrent product (g***t) which is more used in companies for backup and deployement, I think it's definitely more reliable.
Have a nice we!
Seb

I encountered the same error 'bootmgr is missing' after a full restore of my Windows 7 backup.
This is how 'solved' it.

I reinstalled a new Windows 7 - 64bit and created a seperate backup of the boot folder and bootmgr file.
Then I restored my initial Windows 7 backup and immediately afterwards restored the bootmgr backup.
This fixed it for me.

I got the Bootmgr Missing prompt when I replaced a drive with one from a different manufacturer. The new drive required different Windows drivers than the old one, so the bootloader was unable to recognize it. I disconnected all other drives and Windows 7 did boot, then it loaded new disk drivers and asked me to restart. I re-connected all drives, then rebooted successfully.

Arjan Kemeling wrote:

I encountered the same error 'bootmgr is missing' after a full restore of my Windows 7 backup.
This is how 'solved' it.

I reinstalled a new Windows 7 - 64bit and created a seperate backup of the boot folder and bootmgr file.
Then I restored my initial Windows 7 backup and immediately afterwards restored the bootmgr backup.
This fixed it for me.

I also have the same issue and I will be trying your solution. Windows Recovery did not work for me with either the automatic or manual methods. The automatic method complains the Win7 DVD is not the same version as the boot drive I'm repairing (they're both Win7 ultimate 64 bit).

Finally I recovered my system. I installed a new 64bit Win7 and noted the boot partition is the 100MB just before the C partition. I kept this partition and then recovered my C partition using TI2010. I checked the recover MBR option which I believe is a mistake if the Win7 installation was Full and not Upgrade. The difference is the 100MB bootable partition only exists for Full installation. I don't think TI2010 is smart enough to figure out what kind of Win7 installation is running and whether it makes sense to try to recover the MBR for the C partition. Anyway the system still wouldn't boot and wouldn't repair. Then I loaded my copy of http://www.sysresccd.org/SystemRescueCd_Homepage and I used the GPartEd utility to view the drive partitions.  There I could see the boot flag was set on the C partition by TI2010.  I was able to move the boot flag to the 100MB partition and the system successfully booted afterwards.  Hopefully TI has learned a few things since and the TI2013 works better.

James Watkins wrote:

Hopefully TI has learned a few things since and the TI2013 works better.

No, they didn`t.
I just bought TI and I thought it`s a good idea to back-up my system. Wrong. This morning, trying to boot my computer the horrifying "Bootmgr is missing" appeared on my screen.
After trying to recover my system with TI, the same result. Digging the internet I found the the culprit is TI. I had no problems before. Instead of helping me, TI is giving me work to do.
I fixed the booting problems with
Bootrec.exe /FixMbr
Bootrec.exe /FixBoot
Bootrec.exe /RebuildBcd

commands, but this unpleasant experience it wasn`t necessary.
And if you think, I spent money to have this experience.

F***ing embarising!!!

those bootmanager issues are often caused if you did not perform a full disk backup and restore. This often happens because users mistakenly believe that they need only C:, when in fact booting may occur from a hidden partition. If you perform a full disk mode backup and restore, likely this problem would not occur.

RADU OCTAVIAN POP wrote:

And if you think, I spent money to have this experience.

There's a good chance that you had that experience because you didn't learn how best to use ATI.