BSOD When Formatting Large USB 3 Thumb Drives!

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I have been getting BSOD since installing ATIH 2012 whenever I attempt to format any of my Kingston USB 3 thumb drives. Within a few seconds after initiating such a format operation (NTFS, fast format), I get a BSOD in module vsflt58.sys, Acronis' “virtual disk storage filter.” This problem did not occur with ATIH 2011.

Any comment from Acronis? Any fixes available other than to totally uninstall ATIH 2012?

            - Dov

Tue, 10/18/2011 - 21:04
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Dov,

Thank you for taking time to contact us. 

The issue needs a closer investigation.
1) Could you please let us know the program you have used to format the flash drive?
2) Could you please provide us with Kereal memory dumps? 
Please do the following in order to enable Kernel memory dumps:
- Right click on "My Computer" and choose "Properties";
- Go to "Advanced" tab;
- Go to "Startup" and "Recover Settings";
- Choose "Kernel memory dump" in "Write debugging information" box;
- Close all the dialog windows by clicking OK buttons.
Now, please reproduce the system crash and send us the dump files created. This will allow us to investigate the problem thoroughly.
3) Please obtain Acronis system report (Help -> generate system report)
I am sending a link to upload the files via PMs.
We are looking forward to hearing back from you at your earliest convenience.
Thank you.
Wed, 10/19/2011 - 07:52
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
Comments: 2

Hi Oleg,

The “program” used to format the flash drive was the standard Windows device formatting capability accessed by right-clicking on the device from My Computer and selecting Format.

Since this will actually require me to force the BSOD on a production system, it may take me a day or two before I can get these materials to you.

         - Dov

Wed, 10/19/2011 - 13:36
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 17
Comments: 2991

Hello Dov,

Thank you for your response.

Please upload the files at your earliest convenience. 

We are awaiting for you. 

Thank you.

Wed, 10/19/2011 - 13:43
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
Comments: 2

Oleg wrote:

Hello Dov,

Thank you for your response.

Please upload the files at your earliest convenience. 

We are awaiting for you. 

Thank you.

Oleg,

All three files have been successfully uploaded to the FTP site including the 154Kbyte mini-dump, the 415Mbyte kernel dump, and the AcronisSystemReport.zip file. Please let me know if there is anything else you want me to send. (It is unfortunately exceptionally difficult to send a screen grab of a BSOD!)

In this particular case, I reproduced the problem under Windows 7 Professional 32-bit, although I the exact same problem occurs with both Windows 7 Professional and Windows 7 Ultimate 64-bit on all my other systems. The systems on which this doesn't occur is on systems on which I don't have Acronis True Image Home 2012 installed! Note that the problem doesn't seem to occur with some smaller USB thumb drives, but it is 100% reproducible with this particular Kingston DT Ultimate 16GB drive on the systems with Acronis True Image Home 2012.

I will be monitoring my e-mail for any progress you make in attempting to find the source of the problem and fix it (other than uninstalling the Acronis software, obviously)!

Thanks.

         - Dov

Sun, 10/23/2011 - 01:02