Buggy frustration software

True image has been nothing but a headache for me. I'm purchased the 3 pc package and now I'm sorry I did. I'm running the version chain and about 1/4 of the time it fails for some reason. The log is incomprehensible gibberish and not helpful. Here is one example what I get when I save the log:

<?xml version="1.0" encoding="UTF-8" ?>

Create Backup Archive</bold><endl/><tabpoint value=30><indent value=4>From: <indent value=10><textcolor value="navyblue">D:\
C:\
</textcolor></indent><indent value=4><endl/>To file: <indent value=10><textcolor value="navyblue">"Falcon_Daily_Backup_2014-03-12_2000_FALCON_inc_b6_s3_v1.tib"</textcolor></indent><indent value=4><endl/>Compression: <indent value=10><textcolor value="navyblue">Normal</textcolor></indent><indent value=4><endl/>Exclude: <indent value=10><textcolor value="navyblue">Hidden files, System files, Files matching mask</textcolor></indent><indent value=4><endl/>Match criterion: <indent value=10><textcolor value="navyblue">*.tib, *.tmp, *.~, *.aa</textcolor></indent><indent value=4><endl/></indent><endl/>" />

AQUAPAEfzYsux1Msn09wZXJhdGlvbiBoYXMgY29tcGxldGVkIHdpdGggZXJyb3JzLgAkbW9kdWxlAFdDOlxQcm9ncmFtIEZpbGVzICh4ODYpXENvbW1vbiBGaWxlc1xBY3JvbmlzXFRydWVJbWFnZUhvbWVcVHJ1ZUltYWdlSG9tZVNlcnZpY2UuZXhlAAA=

Also, although version chain is supposed to delete backups older than 1 month, it doesn't do that. They just keep accumulating.

I bought true image because of a favorable review in a computer mag, but it seems I was misled.