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Can Acronis "break" Windows Update ? MS are saying yes.

Thread needs solution

I am using Version 10.0 build 4942 with Vista. OS has never been tweaked or had anything other than Windows own cleanups used.
Problems started with optional MS update KB 968930 failing to install. It's probably easier if you just look at the short thread over at MS.
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/7139377…

I find the answer given that Acronis could be to blame a little hard to accept, so thought I would ask for opinions here.

0 Users found this helpful

Hello Mooly,

Let me assist you.

I've checked our internal issue tracker and found out that we've never been able to reproduce such issue with Acronis True Image 10. However, I may suggest you the following workaround for the issue:

  • Uninstall Acronis True Image;
  • Try to install the mentioned MS update;
  • If it fails to install again, then definitely it's not an Acronis issue.

Please reply to this thread to let me know if the workaround worked for you.

Thank you.