Can not install Acronis Home 2012 new build
I have Home 2012 and have added Home Plus.
I have build 5545.
When I open the progran and the main page comes up I get a message saying I have a new install. I try to install it and get an error saying 'Software already installed."
OR
When I go to the web and look up my products and open home 2012 and click download and slect run I get the same error. When I say download and then exicute the file I get the following error.
"The following products could not be removed automatically, because they were installed with different Administrator options. Please remove these products manually and then restart the installation."
Has anyone received this error before?
I am the Administrator of my PC.
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After you have used the clean up tool, launch msconfig. Go to the services tab, uncheck hide microsoft services, select all items, then check hide microsoft services and uncheck all remaining items. Then go to the startup tab, and uncheck all items. Confirm and close msconfig. Reboot. You are now in what is called a clean boot environment. INstall the latest build and verify it is working normally. Then launch msconfig and select normal startup on the first tab. Close and reboot.
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Thanks to both of you. I will give this a try then I will let your know.
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