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Can not install TI 2010

Thread needs solution

Hallo Forum,

i can not install TI 2010 in Windows 7 Ultimate RTM.

I`ve  tried every possible Solution read here in the forum,including install in safe mode and command line.

All nessecary services are running.

Antivirus Software is on.

I have a Trial Version without a Serial Nr. of TI 2010.I put the email, name and country in registration field.The installation process ends up with this error code.

Fehler 1935. Während der Installation der Assembly "Microsoft.VC80.CRT,publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762",processorArchitecture="x86"" ist ein Fehler aufgetreten. Weitere Informationen finden Sie unter Hilfe und Support. HRESULT: 0x80070422, Assemblyschnittstelle: IAssemblyCacheItem, Funktion: Commit, Komponente: {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}
=== Protokollierung beendet

Please help me

Thanks

0 Users found this helpful

The German versions used to require licence server to be installed, don't know if this is still the case with 2010.

Where does it ask to put your email address? The trial version I tried just asked for a serial number.

Are you using the German version of 2010 on a German version of W7?

Yes its a german version of TI 2010 and Windows 7 where i try to install.

If you dont put a serial in license field and hit Enter,you will see in next window the field where you have to put  email, name and country in.

I forgot to say its a x64 bit system.

I tried every possible solutions(deinstalled AV),including to install TI in another user account,but no chance.

I`am tired to go ahead.I dont know how to release a piece of software that costs a lot of money and a normal PC user cant get it to install or work.

Hello man song,

Thank you for your interest in [[http://www.acronis.com/homecomputing/products/trueimage/ | Acronis True Image]]

To find the exact reason of the issue we need the installation log file. You can obtain it in the following way:

1. Launch the product installation file;

2. Once the Acronis product installation screen appears, right-click on the name of the component that fails to install. You should see two options there: Install and Extract. Select Extract;

3. Select the path for extracting the component and click Save. You should select C partition, and leave the auto-created file name.

4. Go to the Run prompt (Start -> Run) and issue the following command:

msiexec /i C:\AcronisTrueImage.msi /l*v C:\msilog.log

5. Reproduce the problem and send us the log file created during the installation;

6. Please compress MSI output file into an archive (e.g. with WinZip) and attach to your post.

Thank you.

Dear man song,

Thank you very much for posting. I would like to bring to your attention that we are currently working on and investigating this issue.

Please kindly check the following thread that explains what information needs to be gathered.

Let me know if you have any questions so that I can offer you additional assistance.

Thank you.