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Can not recover backup

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Hello,

I had got a DELL server T3610. I am using Acronis True Image 2015 backup whole server to NAS.

But when I want to recovery, it can not boot to the universial restore. It saying that it can not search any windows and the harddisk. I had tried to import the raid card driver into it, but the result is the same.

Can anyone please help?

Many thanks.

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Hi Rovertech,

which operating system is in backup? Please note that Acronis True Image 2015 Universal Restore can recognize only supported operating systems:

https://kb.acronis.com/content/48302

Thank you,

The operating system is Window  7 SP1

Ok, can you please describe your steps and also attach illustrating screenshots. Were there any system errors when you created the backup in question?

Is it possible to create a new test backup of the whole system and check if the issue persists?

Thank you,