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can not restore folders or files

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I can open a .tib backup file with explorer and select folders and files with copy. But when I go to paste in the target the past option is not highlighted thus can not be selected. I have the 2012 version with 7119 update on Windows 7 Ultimate 64 using Kaspersky with 2TB sata 3.0 drive (also tried to copy to usb drive) with 16gb ram,4 core. Backup drive uses usb 3.0.

Any thoughts?

0 Users found this helpful

Look at item #5 at this link and maybe there is some help there.

http://forum.acronis.com/forum/29618