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Cannot access backup device

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I bought a Samsung 500G USB external drive (drive G), I then cloned drive (C) to drive G.
Both drives look identical except when it it doning and the computer restarted I get the
message, "cannot access backup device.

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Hello Raymond,

Let me assist you.

I may recommend you to clone your drives once again, but at this time please use Acronis Bootable Media. You can find more information on how to create it at the Chapter 11 of the User's Guide or at this KB article.

Please reply to this thread if the issue still persists.

Thank you.