Cannot assign a drive letter to a partition from the backup archive

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 6
Comments: 8

Hi
I have win 7 ultimate 32 bit.
I have TI home 2011. most recent update-6696. (bought it two months ago)

I run 2 backups. One a full drive image to a second internal drive, with incrementals. The other is the same but to an external USB toshiba 1 terrabyte drive.

I can mount drive letters to the internal drive backup, but not to the external drive one.
I cannot navigate into the external backup either.
When i double click into the tib, i get the c drive icon but when i click that i get a blank file list.
When i try to validate it, i get a "error while parsing script" message.
When i try to validate on the internal drive one, i get the script error as well.

I am concerned that my backups to the external drive are useless and will not offer me protection should i need to recover from them.

I also just reccomended one of my clients to purchase "recovery 10 server" and an external drive for their backups, but am now concerned that i may have led them down a non functioning path.

Should i upgrade to recovery 10 for my personal laptop?
Is there an issue with 32 bit OS accessing a terrabyte external drive?
Anyone have a similar issue?
Thanks
Jerry C

Sun, 04/17/2011 - 14:46
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Hero
Posts: 87
Comments: 9259
mvp

Jerry,

When you have "error parsing the scripts", one thing to do is to have a clean reinstall of ATI:
- on your external USB disk, create a hidden folder where you move your last backup for safekeeping,
- from ATI > tools, export your backup settings,
- from ATI, delete all your backups,
- on your disks, delete any remaining TIB file,
- uninstall ATI,
- in c:\programdata\Acronis\TrueImagehome\ delete all the folders there, if any remain,
- In ‘services.msc’, verify that the following services are started, go to the properties to set to automatic in startup type:
1. COM+ Event System.
2. COM+ System Application.
3. Distributed Link Tracking Client.
4. Distributed Transaction Coordinator.
5. Windows Installer.
- reboot,
- reinstall ATI,
- import your backup settings

Sun, 04/17/2011 - 15:47
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