"Cannot automatically install the following products" and File I/O Error
I haven't been able to do a backup using Acronis Home 2010 since the middle of 2010. I keep getting the File I/O Error. See File IO Error.jpg screenshot.
So, I downloaded Acronis True Image 2011 and tried to install it (hoping the update would solve my problems), but I get "cannot automatically install the following products since their newer versions are already installed". See Unable.jpg.
I'm using win xp SP III, hope someone can help.
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acronis-unable.jpg | 72.62 KB |
io-error.jpg | 98.42 KB |

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I just tried running the Info Utility, it failed, see InfoUtility.jpg ,
then I tried creating a msi log and it failed. I went to Run>msiexec /i msi-filepath /l*v log-filepath and got this message ,see msi.jpg.
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55644-93823.jpg | 49.44 KB |
55644-93826.jpg | 114.47 KB |
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Hi folks, bumping my thread, hope someone has some good advice for me.
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OK, I went ahead and Removed Ver 10 and installed 11, and now I'm able to do a backup.
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