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cannot boot from true image 2010 cd or rescue media

Thread needs solution

FIrst comment:
getting tired of paying for software that does not work as advertised

Second comment;
Getting tired of following endless links triying to find to proper way to request support

New HP pavillion dv6 notebook, windows7 home premium.

installed acronis true image 2010 and created image. tried to restore image, but orginally purchased cd hangs about one minute after full version selected from boot; created rescue media has the same symptoms

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Hello,

I will do everything possible in order to resolve the issue you experience.

Please download ISO image based on ISOLinux from your account under Registered Products and create Acronis bootable disc using third-party software. ISOLINUX Bootable Media is usually more up to date than the Acronis Loader one. This is due to the fact a new version of Acronis Bootable Media is uploaded to the website more frequently than regular product updates are released.

ISOLINUX Bootable Media has several boot parameters that may help overcome possible issues with booting. You can also set a specific VGA resolution in the ISOLINUX media if there an issue with the Graphical User Interface (GUI). Check the following article for more details.

Let me know if the issue persists or you need further assistance.

Thank you.