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Cannot Download Plus Pack

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Noticed today that there was an update for ATI Home 2011. Downloaded 6857 directly from the Acronis website. Tried to download the Plus Pack (ATIH2011PP_6857_en-US.exe) as well, but the file saved as Zero Bytes. Installed 6857 from downloaded file, it immediately told me there was an update for Plus Pack. Initiated the update and after a long time got an error "Max Retry Count Exceeded". Was wondering if anyone else has had problems downloading or if the server could just be down.
I have tried repeatedly with no luck.

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2011-06-08_221353.jpg 33.44 KB
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There has been issues with the Plus Pack update, but it is the first time I hear about a download problem. If it doesn't get fixed, you should contact customer support.