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Cannot install Acronis True Image WD Edition

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I have 2 x 4TB WD RED (WD40EFRX) configured in external USB Raid1.

Acronis True Image WD Edition 16.0.0.5962 04/16/2014 will not recognize the 2 WD drives, and will not install.

Please advise how to install the WD Edition as the requirement of a "WD drive" is met, and given WD Support advise:

"Please Contact Acronis for additional assistance for RAID specific support."
---http://wdc.custhelp.com/app/answers/detail/a_id/10444/~/how-to-install-…

Thanks in advance.

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UPDATE: Vishal Vij (Priority Support Engineer, Acronis) has refused to provide support for the WD Edition .... unless I pay Acronis USD$29.99!!!

Your question says that you wish to install the application to an external raid 1 array? Is there an operating system on this array? I suspect that we are talking about Windows here or are we?

I wanted to install it to my C: drive, however Acronis True Image WD Edition will not install (to C: drive) unless it detects a WD drive. I have 2 WD drives in an external Raid1 setup, however these drives were not detected as being WD.

The obvious solution to this was to install an internal non-RAID WD drive (which would have been detected as a WD drive), however, all conditions of using the Acronis True Image WD Edition software were technically/legally met, and yet Acronis Support refused to help unless I paid them as advised above.

Subsequently, I will not be using any Acronis software, now or in the future.