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Cannot install ATI 2011 Home

Thread needs solution

Good morning,

at first: please excuse my horrible english, I don't have to use it very often.

At tuesday I purchased ATI 2011 Home. My last True Image Product was TIH 11 and I was very pleased with it. I got a special advertising for the newest version. I am using Win 7 HP in both versions, but with converting to a SSD, I will use only 64bit.

Yesterday evening I uninstalled TIH 11. After uninstalling and rebooting a BSOD appear. I had to use the last working configuration option to get my OS started. It appears that TIH 11 was correctly uninstalled. I began to install ATI 2011. The progress bar just needed only one more inch, it suddenly ran backwards and the installation was aborted. The message was, that I should come back later and try again. I did, and did and so on. The installation was aborted all the time.

I downloaded the remove tool in order to remove any parts of the old installation. Using this remove tool also destroyed my DD 11 installation (without the OSS....???).
I also removed my virtual DVD-Drives and uninstalled my Anti-Vir.... no success.

All tries were made on Win 7 HP 32bit.

Greetings
Anax

0 Users found this helpful

Best bet as a first step is to make sure that your pc is woring correctly witout ATI installed.

If it's not a hardware issue, then, use msconfig to temoprarily disable all non-microsoft services and all startup programs. then try the install.
you can read about how to use msconfig here:

http://netsquirrel.com/msconfig/index.html

My system is working very well. The only thing making probs, a Creative soundcard, has been banned 1 week ago.

I will try disabling all non Microsoft services on weekend. Thx for your answer.

Greetings,
Anax

The point of disabling all non-MS services and all startup progs is to ensure that nothing interferes with the installation of the drivers ATI needs. after the install, if ATI runs, then you can return to normal startup and see if ati runs. if not, then go back and one by one disable startups until ati works. then report the conflicting progs to ATI.