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Cannot install TI 2011

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Dear Sir/Madam,

I think TI is good for me to do regular backup, unforunately, I cannot install the 2011 no matter the English or Traditional Chinese version. I install it and finally it uninstall all installed files and then request me to reboot the PC and try again.

My PC can install the 2010 properly. What's happened to my platform, what is the requirement? I think my platform should meet the requirement of it. My PC is XP Pro SP3 Traditional Chinese with NOD32 Anti-virus installed. Is there any log file that I can know what's happened to the installation?

I really hope to solve it and make a purchase immediately. Please help.

I rebooted the PC and tried again but failed.

best regards,

Kelvin.

0 Users found this helpful

Kelvin,
I appears you need a specialized response. Suggest that you visit the Acronis support site (upper right corner of this page) and login to your account and complete an official request for assistance.