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cannot make computer backup with acronis 11 home and raid controller

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I have a system with a raid controller and I am trying to backup it with acronis 11 home and bartpe plugin .
I ve used windows server 2003 for the base of the bartpe cd and the drivers of the raid for this OS
My acronis plugin does recognises the disk and it's partitions only via "backup my data" menu . When I choose the "my computer" option so as to backup the entire disk it doesnt shows anything!
Any solution ?
Regards

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Hello Stelios,

Thank you for posting. I will definitely help you with this.

Most likely this is related to a drivers issue, different components are used for file backup and partition backup.

I found in our database, that you have previously purchased Acronis True Image 2009 Home. I will send you a private message in a few minutes with a download link for the latest version of the recovery CD for Acronis True Image 2009 Home, please try it and see if this resolves the issue.

If you are still having difficulties, please let me know and I will get back to you.

Thank you.