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Cannot Open Acronis to restore system

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My wife's desktop developed problems and gives error messages about corrupted files in windows.

Many apps will not open, including the built in repair apps.

The machine will not go online.  It says no connections are available.  The machine is hardwired to the same cable modum as the machine I am using.  I tried installing a usb wifi but it doesn't recognize that either.  No internet connection what so ever.

I tried to open Acronis to recover everything but Acronis wants me to sign in and verify which requires going online.

Windows 10 Pro 32 bit.  Acronis 2015 build 6613.

If anyone can help.  Thanks in advance.

Robert Perkins

0 Users found this helpful

Do the restore when booted from the user created TI Recovery CD.  It is generic--not specific for one machne.