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Cannot Reinstall Acronis True Image after Deinstallation

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Hi,

I have a problem.
I had deinstalled Acronis True Image sucessfully after the Deinstaller crashed for 3 times.

But now i cannot reinstall.
I downloaded newest trial version and pressed on install, but than i get the error "The Configuration files of this product are damaged. Please contact the support.

I tried it already by cleaning up the registry of the Acronis keys, but it did not help.

Because it is only Trial version i only can write here.

Can anybody help me please?

0 Users found this helpful

Greetings,
Download and run the Acronis Clean Up Utility

https://kb.acronis.com/content/48668

Follow ALL steps completely. Then download a fresh copy of the installer and re-test. If you continue to have issues, the problem is related to your computer, not the Acronis software. In that case, you should run the System File Checker >sfc /scannow from a elevated command prompt to ensue integrity and/or repair any corrupt system files.