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Cannot see Secure Zone

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I want to resize my Secure Zone partition on an external Seagate hard drive.  But when I <click> 'Acronis Secure Zone' from "Tools and Utilities, only the internal drives on my Windows-7/32-bit machine display.  I've used True Image 2013 for several years know to make backups.  And these show up when I select the "Backup" option.  (Note that I also use another Seagate drive sometimes to make backups from the same machine.  I alternate between the two.)

 

Even Windows Explorer (with the option to show all hidden files including system files) does not show Secure Zone on the external drive.  But I know it's there.

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StealthSkater, welcome to these user forums.

Given that your Secure Zone (ASZ) is on an external HDD drive, I would not expect this to be shown in Windows Explorer because the ASZ is a modified FAT32 partition type that Explorer wouldn't recognise, but which should be shown in Windows Disk Management as an unknown partition.

If your installed ATIH 2013 is not seeing the ASZ on the external drive in order to resize it, then I would suggest either using the standalone Acronis bootable Rescue Media to try doing this fully outside of your Windows 7 OS, or else using a free Partition Manager tool to make the changes, such as the MiniTool Partition Wizard which can do this from within Windows after the software is installed.

Thanks for your reply.  I had an older version on an XP machine and used and external hard drive.  I was able to see and resize the Secure Zone okay on that.  Maybe my current problem has to do with Windows-7.

My co-worker uses True Image constantly.  Be he avoids Secure Zone like the proverbial plague.  He sends all backups to a backup folder that is readily visible in Explorer.  Plus he only does "full" backups.  He says that is about as simple and "vanilla" as it can get.

I might have to get another external hard drive and copy all visible files over from my existing one.  Then I will do all future backups to a folder like my friend described.  I guess just discard the old external hard drive.

Thanks for the update, glad you have been able to resize the ASZ on your older machine.

I am with your co-worker and do not use ASZ myself and haven't done so for some years.  My preference is to set aside a separate dedicated NTFS partition that I use for local backups and where I can manage those backups a whole lot easier than I ever could in the ASZ, plus with the option to encrypt those backup files via the Password option they are as secure as any other local file.  Even the ASZ is not really secure given that any partition software can modify the partition type code and turn it into a standard FAT32 partition.

I would recommend having multiple different backup destinations and not relying only on the one external drive or local partition - the current global ransomware threat with 'Wannacry' demonstrates how vulnerable any connected drives can be should you get infected with this type of malware that start encrypting files on any drive it can access.  Ideally, you should keep backup copies on disconnected external drives for best protection, as well as doing all the normal things like keeps fully upto date with Windows Updates and keeping your applications and security software fully updated etc.