Can't Install/Uninstall Acronis Home 2010
I tried to perform a disk backup this afternoon using Acronis True Image Home 2010. For some reason, the program failed. At this moment I don't recall the exact failure message.
I tried to uninstall True Image, and the uninstall failed. I've attached a link to the appropriate screenshot of the error message.
http://dl.dropbox.com/u/15799803/Acronis1.jpg
I then tried to reinstall it, and was presented with a message telling me it was already installed.
http://dl.dropbox.com/u/15799803/Acronis.jpg
Since I can't uninstall it, and apparently can't reinstall it over the old version, it looks like I'm stuck. Elsewhere in this forum a cleanup utility was mentioned, but I was unable to find it anywhere.
Has anyone any idea what I might do to correct this situation, it TrueImage reinstalled, and get my drive backed up?
Thanks for any help anyone can offer.
John O'Boyle
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Thanks. I'm new to this forum (and it's construct). I've no idea how to get to "Post #33". I'm also assuming that "this thread" refers to the one we're presently in!
JLOB
Belay that! The Revo Uninstaller did the trick! Thanks for your help.
JLOB
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John,
Sorry, I meant to copy a link to this thread: http://forum.acronis.com/forum/19091
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