can't intialize c drive error message

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after acronis 2014 startsup i select the clone disk option but i am getting an error message saying my computer cannot be initialised. i have entered the error code in the knowledge base and it said to download an update, which i have done, but no joy.
error code: 0x000101F4+0x00100005+0x00000009+0x00000002+0x0000FFF0+0x80070002

on windows 8.1

thanks

Wed, 11/05/2014 - 10:37
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