Can't restore back-up, acronis true image home 10

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Hello everyone,

I've made a complete image of my whole computer when I just installed it properly.
This means that my back-up contains Microsoft Office, NOD32, photoshop and a lot more programmes which took me long enough to install them.

Now my computer is running slow (after 1,5 year) and I want to restore my back-up.
(My computer is a HP Pavilion DV6 running on Windows Vista. My back-up is on an external Lacie drive.)
When I try doing this, I start Acronis True Image Home 10 click on restore back-up, walk through the procedure untill the programme asks to restart.
Then on the restart I get the message "Acronis loader starting".
After this message I see a loading bar in an Acronis window flashing on my screen and then my computer just starts normally without restoring anything.

I've used Acronis already 9 times to restore a back-up and never had a problem, now when I try it on Vista it just doesn't work. I'm pretty sure my back-up is ok (I checked it with Acronis and I'm able to explore the back-upped files). I also tried to make a startup medium using the Acronis plugin. When I try booting from a CD/flash drive/external hard drive I get the message "acronis loader fatal error boot drive (partition) not found".
I'm really getting desperate right now because this would mean my back-up I've made 1,5 years ago became worthless.

I can't understand that an expensive (for a student) programme like Acronis True Image Home isn't able to fullfill my simple needs. A reaction would be appreciated.

Thanks in advance.

Sat, 03/05/2011 - 20:09
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Stijn Meul,

As you have found out, your recovery procedure needs to be tested (at backup time) to make sure it works and that the Recovery CD sees your drives so you can recover.

When I try booting from a CD/flash drive/external hard drive I get the message "acronis loader fatal error boot drive (partition) not found".

Normally, your best chance of a successful recovery if when booted from a TI Rescue CD. I f I understand your statement you created 3 different types of Acronis bootable Rescue methods and all three failed with the same error message.

This still leaves two other possibilities.
A. Return to your Acronis registration page and download the "bootable media" option. This is an alternate Rescue CD with different drivers than the one you created from the installed Windows version. After downloading, burn the iso file onto the CD as an image. Boot from the new CD and see if you can restore and checkmark the disk as what is to be restored.

B. Or, another possibility would be to try the trial version of the current version 2011.

Here, you also have two options as it relates to version 2011, You can contact one of the support individuals and request a download link for the version 2011 limited trial Rescue CD and use it to restore your version 10 backup. This CD's only function is to perform a restore.

Or, you can download & install the full trial version of 2011 and create you own version 2011 trial Rescue CD. The problem with this is that you must uninstall version 10 before you can do a Windows install of the full trial package.

Sun, 03/06/2011 - 01:59
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
Comments: 1

GroverH wrote:
I f I understand your statement you created 3 different types of Acronis bootable Rescue methods and all three failed with the same error message.

This was exactly what I meant (sorry if I wasn't clear about this).

GroverH wrote:
Return to your Acronis registration page and download the "bootable media" option. This is an alternate Rescue CD with different drivers than the one you created from the installed Windows version.

I'm afraid I can't find the download link you're referring to.What do you mean with my Acronis registration page? Is this the page where I get an overview of all my Acronis products because the only download option I get here is to download the installer for Acronis 2010.

Edit: I've found this page on the forum: http://kb.acronis.com/content/4828 .
The only options I get in the registered products menu are "Latest support", "Upgrades" and "Support".
There is no "Bootable media" option...
Anyone an idea of what I should do now? :)

Thanks for the fast answer,
Regards
Stijn

Sun, 03/06/2011 - 11:18
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Is this the page where I get an overview of all my Acronis products because the only download option I get here is to download the installer for Acronis 2010.

Yes, that is the correct spot. If you are not using the English version of TI, you may have something different. Contact a forum support person with a private message and see if they have an alternate bootable media for your version.

Sun, 03/06/2011 - 15:07
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.