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Can't restore files from backup

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I have two files "My Mac 06.57.36.tib" and "My Mac.tib 06.57.36.metadata" but i can't  recover any files from those files.

The backup was made with Acronis True Image 2015.

When I am trying to "recover files" the error message appears "the backup might be incomplete or corrupted"

 

Is there any way to recover my files?

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Ph0, welcome to these User Forums.

From the names of your two files, these are ATI 2015 for Mac backup files and would need to be recovered using the same program.

If you are trying to do this with the ATI 2015 for Windows application, this will not recognise the Mac version of files.

You may need to post this question in the Acronis True Image for Mac Forum if you need more help with using the Mac application as most users in this forum are using Windows (including myself).  You can also download the Acronis True Image for Mac User Guide for self-help.