Can't see backup file...

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Posts: 7
Comments: 11

When I go to My Computer and look at my primary drive, it shows up as the C Drive.
My CD-Rom drives shows up as the D Drive, and my secondary hard drive is the E Drive.

So, I ran a backup of my entire C Drive and saved it to my E Drive...

I wanted to test (this is being down with the latest True Image version
on a brand new computer) but when I'm in the Acronis console to setup
the recovery of my C Drive...Acronis cannot find the file because it shows
my CD Rom drive as being the E Drive and obviously the file is not there
(I'm testing right now by recovering from a CD)

Acronis shows my secondary hard drive as being the F Drive but doesn''t
recognise the back-up file there.

What do I do about getting Acronis to recognize my drives just like Windows 7 does?

Sun, 05/30/2010 - 19:23
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Posts: 172
Comments: 11125

What do I do about getting Acronis to recognize my drives just like Windows 7 does?

Not possible. What you describe is normal behavior for TrueImage because the TI Rescue CD is Linux based and it uses a different procedure to assign drive letters.

Go into your Windows Disk properties and assign unique names to your disk drives. Include the correct drive letter as part of the unique name--such as Win7_C or. Inside TrueImage, totally ignore drive letters and use the unique name or your knowledge of what drive should be--such as space used or model number etc.

Look inside your Windows Disk Management option for a graphical view of your disk. If the first partition is "system" with no drive letter, you may want to change it to "Boot". If the second partition is your large Win7 partition, you may want to call it "Win_7". If your third partition is Recovery, you may want to change it to "Recovery_D" if the letter D is assigned to it by Windows. Be able to identify your partitions by something other than drive letters.

When you get to the screen where you browse to find the backup file, look to the extreme right, you may be have to move the windows laterally to see all the contents.

Mon, 05/31/2010 - 00:39
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 7
Comments: 11

OK, I did that and was able to restore sucessfully...

Only problem now is once restored...Acronis freezes
so I cannot close the window so the computer can
re-start.

I have to hold the power button down till it dies,
then start it up.

It doesn't do this on my other computer.
Is feezing up after restore a new feature?

Mon, 05/31/2010 - 23:54
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 45
Comments: 4263

The "freeze" after doing a restore could just be Linux not operating 100% correctly on the computer. Does TI freeze if you do something other than a restore (a backup or validation, for example)?

The main thing is if the restore was successful.

Tue, 06/01/2010 - 00:25
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 7
Comments: 11

I guess the best work around is to click the little
"Shut down after Restore" radio button.

I've done that a couple of times and I can
live with that as things are working good.

I gotta admit...I refuse to compute without Acronis
on my system, and I do alot of free advertising
for this product recommending it to people

Tue, 06/01/2010 - 02:01
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 7
Comments: 11
MudCrab wrote:

The "freeze" after doing a restore could just be Linux not operating 100% correctly on the computer. Does TI freeze if you do something other than a restore (a backup or validation, for example)?

The main thing is if the restore was successful.

Yes, the restoring part is working great.
I just used it to install a 10k hard drive.
(wanted to upgrade the C Drive)

No, it doesn't freeze at all when doing other operations, although
it does hesitate for maybe 2 or 3 seconds but then it moves
right along.

Tue, 06/01/2010 - 02:17
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 7
Comments: 11

OK...I was able to successfully restore just the one time,
and now Acronis says it "cannot detect Volume 1 of the Archive"

So, I cannot restore...Acronis True Image is no longer working
I'm using build version 13.0.0.7046 on a new PC running Windows 7 Professional

What needs to be done to fix this???

Sat, 08/07/2010 - 21:56