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Can't start TI Home 2010 after installing DD11

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I have been running TI Home 2010 with no problem. Just purchased and installed DD11 and rebooted after install. DD11 starts up fine but now when I try to start TI Home 2010 I get the following prompt

"The older version of the Acronis product component has been detected. The computer must be rebooted for correct operation of Acronis True Image Home. Do you want to reboot the computer now?"

I reboot and get the same message every time. Have tried rebooting 3 times, any suggestions?

Thanks!

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Yes, with the Plus Pack. In fact, I just re-downloaded the latest version and installed it again. Rebooted and................the same thing. DD11 is happy and I get the exact same error with TI Home 2010.

Thanks for the link. I tried updating the SnapApi drivers per the article and got an Acronis error about a previous version. I simply uninstalled TI and re-installed it. That fixed the problem.

Thanks!