Can't Validate & Can't Create New Disk Image
I installed Acronis True Image Home 2009 (product version 12.0.0.9646) on my Vista PC. I gave myself full control over the program. As I was making a first disk image on an external hard drive, during the point where the program was validating the disk image, the program froze my PC and I had to shutdown the PC by hand. On the external hard drive is now a .tib file that is almost 50 GB. I tried to validate it separately but I cannot seem to either validate this first disk image or create a second disk image. Similar problems arise each time I attempt to either validate my first disk image or create a new disk image. Here's a description of what happens:
When I try to validate my first disk image: I follow the user guide exactly. After going through a few screens (checking “do not schedule” and “run task now”), I get the summary screen and, when I click “proceed”, the validation process does not begin. Instead, the tasks and event log screen is displayed and this screen states that I have 1 unscheduled task, the status is idle, the last run time is listed as 12:00:00 AM on the day I’m trying to do this and the owner column lists me (Me-PC\Me where “Me” is my first name). If, instead, I try to schedule the task to run “once only” on the scheduling screen, it states “Resulting schedule: Error: Incorrect Repetition Period) and I can’t proceed any further from that screen because I get an error message that states “login information is not valid” no matter what I try to enter into the user name and password fields (the user name field is already filled in with Me-PC\Me where “Me” is my first name). I am sure that I enter the correct password for this.
When I try to create a second disk image, I also follow the user guide directions exactly. I select the C and D drive to backup, the target backup location is my external hard drive and I give a name to the backup disk image (the backup archive screen states that execution of this task will use the full backup method). I choose no further optional steps and click “summary”. At the summary screen, it states that there are 3 operations (2 involve creating the partition images of the C and D drives and one involving saving the partition structure for hard disk 1. “Run task now” is checked. When I click “proceed”, the validation process does not begin. Instead, the tasks and event log screen is again displayed and this screen states that I have 1 unscheduled task (named My Computer Backup 2), the status is listed as idle, the last run time is listed as 12:00:00 AM on the day I’m trying to do this and the owner column lists “Me-PC\Me” where “Me” is my first name). If, instead, on the scheduling screen, I try to schedule this task to run “once only” 10 minutes from that point in time, it again states “Resulting schedule: Error: Incorrect Repetition Period” and I can’t proceed any further from that screen because, even though the user name is again filled in with “Me-PC\Me” where “Me” is my first name and I choose no password, when I click on either “next” or “summary”, I get an error message that states “login information is not valid. Are you sure you want to continue?”. I try to enter other things into the user name field, but no matter what I try to enter into the user name field, I get the same error message about login being invalid.
This program is driving me crazy. Can anyone help me to figure out what I may be doing wrong?????
