Clone Disk (ATH 2012): unable to select destinantion disk
I am trying to replace an HDD (with my backups) with a bigger capacity drive using Clone Disk tool - I have tried both automatic and manual Clone Modes, the tool allows me to select the source disk but when I get to the step "select destination disk" I can see the new disk in the list of available disks, however, all options are grayed out and I am unable to select a destination disk.
On the current back up disk (source disk) there are two partitions - Acronis Secure Zone with all my back ups in it and a small partition that has no data
I added the new disk using Acronis "Add new disk" utility.
I am using Acronis True Image Home 2012 and Windows 7 64 Prof.
The current (source) disk 1.5 TB and is set up as a Basic disk. The new disk ( destination) is set up as a basic disk and is 2.0 TB.
I would very much appreciate any help with this
Regards,
Hello Wan2no,
Thank you for posting on our Forum!
Could you provide me with more information to understand the issue better.
Please send me the screenshots of your step by step actions to clone disk and screenshots of created disk in Windows Explore and in Acronis interface.
You can also check the article with detailed instructions for cloning basic disks. There are no limitations for disks with Secure Zone.
As a temporary workaround, I recommend to create a backup of the source disk and restore it to the new one.
Wan2no, In case you need immediate assistance please contact our Support Team.
I am waiting for your reply.
Thank you!
Dear Elena,
Thank you for your reply. I have attached screen shots for your reference. I am using Clone Disk Automatic Mode and follow the prompts.
Pics 1, 2 and 3 are the steps for cloning disk with ASZ (Disk #5 in the picture). As you can see in picture #2 when I select disk 5, you can see in pic 3 there are no options available to select a destination disk ( All options are gray)
Pics 4,5, 6 are the steps for cloning a data disk without ASZ (disk#2 in the picture), and as you can see in pic# 5 when I select data disk 2 (no ASZ), you can see in pic#6 all valid options are available to select a destination disk.
I have also attached a pic of all disks in Window Explore view - I am trying to clone disk (E) to Disk (K)
All disk are set up as Basic Drives.
I am looking forward to hearing back from you.
Thanks again for your help.
Regards,
Wan2no,
Often times, much better results are obtained in you attempt the clone when booted from the TI Recovery CD.
You might also attempt to assign a drive letter to the Secure Zone and see if that helps with the clone.
Have you tried the Manual mode and using the Manual "as is" option? If successful, you could expand the partition size afterwards.
Of all the above, my preferred method would be one suggested by Elana which is to do a full disk option backup (all partitions including sz) and then do a disk option restore. Disclaimer: I do not use the Secure Zone so what I am suggesting is theory only without any practical experience cloning or restoring a disk with the secure zone.
Thanks Grover,
I tried the manual mode with "as is" option and that had the same result.
I would like to avoid the disk back and restore option a this point since that requires another available disk. If all else fails, I may have to end up doing that, though.
I will wait to see if Elena has any further insights, otherwise I will try booting with the TI recovery CD and see if that mode helps.
Thanks for your inputs.
Regards,
I would encourage you to use the user created TI Bootable media Recovery CD. Because it is Linux. Windows is not involved. Your chances of success (all functions) is better using the CD as compared to attempting the same from inside Windows. It is not a guarantee for success but attempting the same process when booted from the CD (or flash drive) is certainly something you should try.