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Clone disk failure-newbie

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I tried to clone my C: drive to a brand new WD 2TB Green HDD. Got message "Clone operation failure." Where is there more info on what caused the failure? Acronis Disk Management shows the drive having an MBR partition, a Recovery partition, and 1800 mb unallocated. The clone operation was done from Acronis boot recovery (it also did not work from Windows).

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Can you try first to backup your current disk to some USB disk. Make sure you include all partitions. Even better, when you select the partitions, click on the blue swith to disk mode link, and then select the disk.
Then, using the recovery CD, restore the image on the new disk that you will have put on the same connectors as the older one. Reboot with only one disk in the computer.