Computer boot problem returns periodically; Acronis TI 2015 is working in background?

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Comments: 10

Hi,
The day after installing True Image 2015, my computer (an XPS PC from Dell) wouldn't boot. Through the forum and support I was able to reboot the computer using the OS disk, which is Win 7 - 64 bit. I did so by accessing the boot sequence and selecting the DVD drive into which I had inserted the Win 7 disk.

Recently my computer has not been going to sleep. I could find no reason based on the instructions as to how to search for a program interfering with the auto sleep function. I did notice there was an Acronis icon in the "show hidden icons" box, and haven't seen one there before. Then one evening I shut the computer off and noticed a message, "Acronis is completing a function and the computer will shut down in 2 minutes."

So today I went to the start menu and deleted anything Acronis. I want to use Acronis TI only when I periodically need to backup the C: drive (which I've changed to a Samsung SSD). I also looked through the Acronis program and changed everything (I hope) to "Do Not Schedule." After restarting I once again had the same problem with the computer not booting. Once again, I rebooted using the DVD drive. This also happened a couple days ago, when I noticed the computer wasn't sleeping.

So.

Question one. What could Acronis be doing in the background? And whenever I access Acronis TI 2015 to do a backup of the C: drive, is it going to start redoing whatever it is in the background? I don't have a cloud backup option and didn't enable one when I loaded Acronis TI 2015.

Question two. What is it I can do to prevent the boot up problem from happening ...... when I'm not here to reboot with the DVD and my wife wants to use the computer?

Qusetion three. When I start Acronis 2015 will it also start any of the problems mentioned above: running in the background; scheduling backups to discs I haven't had in years -- it has a good memory :); prompting the problem with the boot sequence.

Thanks for your time,
BAB

Fri, 08/14/2015 - 19:21
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Hero
Posts: 87
Comments: 9259
mvp

Hmmm... Possibly a combination of problems across upgrades of ATI, schedule manager, aborted operations that modified the boot records...

I would recommend you:
- move your existing backup TIB files to another directory for safekeeiping,
- delete your backup tasks,
- uninstall ATI,
- run the Acronis cleanup utility, follow each instruction very carefully,
- reboot,
- re-install ATI and start new backup tasks.

That said, without the boot issue, I had a similar issue with one computer I upgraded to Windows 10 from Window 8.1. Some operations were slowing the shutdown. After a couple of shutdowns across the various admin users, it went away.

Fri, 08/14/2015 - 23:26
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 5
Comments: 10

Thanks, and I'll keep this in mind. To date, since stopping the scheduled tasks and removing ATI from the start menu, the computer now goes to sleep when programmed to do so and the problem with the boot sequence has not returned. I'll do another C: backup this week to see if that brings back any problems, but I have a suspicion everything will work the way I want it.

Was there a recent update to ATI 2015? Is there a way I can stop auto updates to be certain things haven't changed without my knowing? I would load the updates most likely, I just want to know about it so I can be certain ATI stays in the configuration I prefer.

Sat, 08/15/2015 - 10:54
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Hero
Posts: 87
Comments: 9259
mvp

Yes, in ithe Account section of the left navigation icons, you can turn off the check for new versions at startup.

Sat, 08/15/2015 - 15:59
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 5
Comments: 10

So the reboot problem reappeared this morning on startup. I'm going to delete Acronis TI 2015 and find another program that will allow me to just backup my C: drive when I want that backup and not interfere with the rest of my computer. This is the reason I stopped using Acronis two or three years ago, and apparently the situation hasn't changed. I wouldn't really need a third party program if I could just get MSN backup to work. Apparently there's some problem with SSD drives? Not sure, but unless I hear from someone with a sure-fire cure for this reboot situation, I'm finished with Acronis.

Sun, 08/16/2015 - 12:53