Conflict between TIH 2009 & 2010 files after correct uninstallation of TIH 2009 (XP SP3)
Hi,
I've uninstalled correctly TIH 2009, rebooted the computer, installed TIH 2010 and rebooted again. Then, when i launch TIH 2010 i have a popup window which tell me that a previous version of the program have been detected and a reboot is needed for TIH 2010 in order to work properly AND rebooting after accepting the proposal does not change anything -> it's endless !!!
My OS is XP pro SP3. I've heard about acronis cleanup utility for TIH 2009 but i do not have access to the page link !!!
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Hello Colin B,
Thank you for the links. I have a "denied access" for the second one but i've been able to download the utility from the first link ;-) i ran it and installed windows cleanup utility as the executable asked me, rebooted, reinstalled TIH 2010, rebooted AND i have the same popup window !!!
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Uninstall TI 2010 completely then try running the clean up utility again.
Hmm I must have left part of the KB article URL off.
OK Acronis have changed weblink access as my shortcuts no longer work.
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Well,
Thank you for your help Colin B : it worked :-) Uninstalled TIH 2010, rebooted, ran the utility again, rebooted, reinstalled TIH 2010, rebooted and the software WORKS !
Best regards,
schicode2009
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