Consolidating BackUp - Issues - HELP
I have a laptop of about 500G, backing up across my home WiFi to a Synology NAS containing a 2 TB HD, using ATI 14. As you can imagine, it takes several hours to do a backup, so I set up a custom scheme where I start with a full backup, followed by incrementals, and then consolidation.
The initial full backup was successful, as were the incrementals. The last backup, seemed to complete OK (overnight), but then consolidating began and has been running for at least 48 hrs. Along the way, it told me that I was out of space, I cleared a few more Gigs from the NAS drive, and it continued. I also get frequent “access to the file or folder is denied”, to which I hit Retry and it goes on.
*** How long is this supposed to take? How can I determine if I’m making progress?
*** If I cancel the backup, will I lose any data?
*** How should I proceed after cancellation, and what “cleanup” should be done from the consolidation? I understand that all backup files are kept until the consolidation is complete.
I’m planning to upgrade the HD on my laptop, and add another HD to my NAS, and will break up the laptop HD into at least 2 partitions. Hopefully this will make for shorter backups, since most of my files don’t change very often and are quite large - music, photos, videos (many 4K videos), and should be in separate partitions.
Any suggestions would be appreciated.


- Log in to post comments

Thanks for the quick response.
You are correct about my OS being Win 10.
My reliance on ATI14 will be over later today: I’ll be replacing my WD 500G HD, with a Crucial 1TB SSD,which apparently comes with a current version of ATI. I expect the package later today, which I assume will include instructions on how to get my programs and data to the new drive.
If I can pick your brain a bit more...
- I plan to partition the new SSD into one large partition, and one or two smaller ones to store files that don’t change very often. Does ATI allow resizing of partitions?
- I’d like to delete most of the backups of the old HD, from the NAS, but don’t know how to identify the ones I need to keep. I’m not expecting to do any full restores from that data, but would like to be able to recover some individual files, for historical purposes. How can I use ATI to display files within TIB files, and recover those files?
- I see several multi GB files on my NAS with yesterday’s date, which I assume are temporary files created during the aborted attempt at consolidation, and do not contain any data not in other backup files.
Thanks for your help!
- Log in to post comments

Henry, the Crucial version of ATI will not be the latest one as is an OEM edition that will have some restrictions / limitations for use.
See KB 2201: Support for OEM Versions of Acronis Products
Typically, OEM versions of ATI are from older products such as ATI 2016 but the only method of telling are from the version number? For reference, ATI 2020 is version 24 for the current latest version.
- I plan to partition the new SSD into one large partition, and one or two smaller ones to store files that don’t change very often. Does ATI allow resizing of partitions?
- I’d like to delete most of the backups of the old HD, from the NAS, but don’t know how to identify the ones I need to keep. I’m not expecting to do any full restores from that data, but would like to be able to recover some individual files, for historical purposes. How can I use ATI to display files within TIB files, and recover those files?
- I see several multi GB files on my NAS with yesterday’s date, which I assume are temporary files created during the aborted attempt at consolidation, and do not contain any data not in other backup files.
- If you make a full Disk & Partitions backup from your current 500GB HDD to an external USB drive, then Recover that backup to your new 1TB SSD, ATI will try to automatically resize the partitions from the old drive to fill the space available on the new drive. You can manually resize partitions during Recovery but this is a lot more complicated and would need to be carefully planned out before starting.
Note 1: it is possible that ATI would simply Recover the backup using only 500GB on the new SSD if it finds any issues with resizing. In which case, I would recommend using a partition tool such as the free MiniTool Partition Wizard software to resize the partitions after the new SSD is working.
Note 2: The Crucial ATI documentation will probably recommend Cloning from the old HDD to the new SSD but please do not do so unless you have a good backup already made and also use the bootable Acronis Rescue Media to perform the Clone with the SSD installed in place of the HDD which is connected externally. - When deleting backups please ensure that you delete whole version chains, i.e. all the files for a version chain that have the same _b?_ number identifying the chain. Do not leave any orphaned files as these will not be usable.
If you can browse to your NAS in Windows Explorer, then you should be able to simply double-click on any of the .tib files to open it then browse the contents / use copy & paste for individual files. - Difficult to say about the new files on your NAS from yesterday, how are these named, what other files are present with the same name?
I would recommend uninstalling ATI 2014 before attempting to install any new Crucial version of ATI.
Keep a watch on KB 46984: Current Promo for when Acronis offer any discounts for upgrades etc. as I would recommend buying the latest ATI 2020 rather than relying on a free OEM version for your backups.
- Log in to post comments

I’ve added another HD to my NAS, purchased and installed ATI 2020 (removed 2014, and rebooted, before installing 2020), and did a full backup with verification to the NAS.
With ATI 2020, I proceeded to use the Clone tool from the laptop HD (the one I just backed up) to my new Crucial SSD. Unfortunately, the SSD attached to a laptop USB port, didn’t appear on the list of destination drives. It showed up in Device Manager, but not as an attached storage device. I suspected that it had to be partitioned/formatted to show up in Explorer, so I did that in Computer Management. That made the SSD appear in the ATI Clone tool, so I selected it and let Clone continue. It proposed dividing the SSD into 2 logical drives, roughly equal in size, so I accepted that, since it didn’t seem to offer me a chance to change the allocation; I’ll resize the partitions using the tool you suggested, later
So now I wait for the restore to complete. Then I’ll come back to this thread to address what files can be deleted from the earlier backups.
Thanks again for your help and patience, Steve.
- Log in to post comments