Continuous Backup Stopped
I have continuous backup running and after a while it just stops. The only message it gives is displayed when you click on the orange circle with an exclamation point inside of it - "The backup was stopped".
There is no other explanation, or error. Clicking on the "BACK UP NOW" green button sometimes gets the backup to continue, but after a while it stops again with the same error.
The destination has 676 Gb free out of 1,862 Gb so there is no issue with space.
This has happened a number of times and is extremely frustration as you rely on backup software to silently be running in the background. If an error occurs, it should be proactive about letting you know.
In the past I have restarted the machine and sometimes it resumes working. I have also done disk checks on all disks and there haven't ever been any issues.
Does anyone else have this issue? Any resolutions for it?
I am using Acronis True Image 2015 for PC build 6525.
Thanks,
Vik

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If you are backing up to an external drive check the power settings in Windows power management and make sure that drives are not set to power down after a set period of time. USB ports have a similar setting so if drive is connected via USB these should also be set accordingly.
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Hi,
I tried that and it did not help. The backup won't start again. All drives are now set to a "always on" policy.
I also got exactly the same error when I clicked on the "BACK UP NOW" button. The Acronis window goes black for a while and then comes back with the error message. The continuous backup remains stopped.
Any other ideas?
Thanks,
Vik
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It could be that the non stop backup service or other services essential for backup are being stopped by Windows for some reason or by some other software conflict. I am including a link that describes the True Image processes and services. I would advise setting these to Automatic in the services.msc list and see if that might correct your problems.
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That is a good suggestion, but I was able to resolve the issue by deleting the backup, reformatting the drive and initiating an entirely new backup. It seems to be working now.
However, this does not give me confidence in Acronis Backup. If it fails again, I will be removing it from my system and looking for another solution.
Backup Software has to be the most reliable software on your system. I don't get a good feeling with Acronis.
-Vik
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