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couldn't find build 7046 on account page - solution: register serial first

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Hello Gary,

Let me explain the situation.

The thing is that you have purchased and registered only Acronis Backup and Security 2010 and Acronis True Image Plus Pack, not Acronis True Image Home 2010 software.

That's why you can't see build #7046 under your account on our web site.

Please note that Acronis Plus Pack you have is only for True Image software, so if you want to change it with the one for Backup&Security, please send me a Private Message.

Please reply to this thread if you have any additional questions.

Thank you.

My account shows I have TI Home 2010 registered but I don't have a link to download 7046. Any idea why? I also have no tab for downloading a bootable iso file. I submitted that question to regular support so I'm sorry if that makes more work. I just thought I would ad that comment here as well. Thanks

Hello Rae,

Thank you for posting. I will definitely help you with this.

I was  able to find Acronis True Image 10 Home Personal edition in your Acronis web-account. Please note, that personal editions have limited support and features available. Please feel free to check this article for additional information.

If you have any other questions, please let me know.

Thank you.

Thanks for your speedy reply. I was unaware that I was getting anything less than the full version of the software. If I am understanding you correctly, I am not eligible for any updates to the software. Is this correct? How will that effect my using the software. I was able to make a bootable rescue disc so the ISO download issue is not a big one at this time, but I would like to be able to keep the software updated like I do with others like Windows, and other software I run. I am very fastidious about keeping my software up to date. Lots of threats out there. That is why I went with TI Home 2010. For the protection it offers. What if there is a fatal flaw discovered later? What would it cost to upgrade to the full software that I thought I was buying in the first place?

thanks

r a e

Hi,

I have True Image Home, and it shows up in my account, but I only have build 4942 showing in the latest build section, rather than 7046. lease advise.

Regards

Simon