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Crashes - Convert Windows Backup

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Whenever I try to start the tool 'convert windows backup' I almost immediately get a screen "Acronis True Image has stopped working". Below are the details. My system is Win 7 Ultimate x64 with SP1 and updates. Any input on how to get this to work is appreciated. Btw, it worked once right after the installation or Acronis but it crashed on the second conversion and now I can't even start the tool because of this error.

Problem signature:
Problem Event Name: APPCRASH
Application Name: TrueImageTools.exe
Application Version: 15.0.0.7133
Application Timestamp: 4fec604f
Fault Module Name: TrueImageTools.exe
Fault Module Version: 15.0.0.7133
Fault Module Timestamp: 4fec604f
Exception Code: c0000005
Exception Offset: 0038bcc0
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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Rob S,

One thing to try is to attach your VHD files to another computer, and then use ATI on that other comptuer to create a disk and partition backup of the attached disk. That should work and you get what you need.