Crucial MX100 and random freezes

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I just purchased a Crucial MX100 512GB SSD, and decided to re-install Windows 8.1 using the SSD for boot drive, after applying all of the updates from Windows Update, I started to re-install True Image 2015. Once re-installed the system started to start going unresponsive, firstly a single application, normally a browser, and then it spread and the entire system was unresponsive. The only way to restart the computer was by doing a hard reset.

I reinstalled each piece of storage, and determined it was True Image 2015 which was causing the problem. Once I had uninstalled True Image, the system became stable again, re-installing True Image, and the System would start freezing again. I will not be re-installing True Image until it is patched to fix this issue, and I not willing to pay for support, especially as just upgraded versions in September, the 30 days support limit is not acceptable.

I was using the latest build of True Image.

Sun, 11/23/2014 - 23:43
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Hello pointywalnut,

recently we've received several similar reports and at the moment our development is investigating the situation.

I'll let you know when we find the route cause.

Thank you.

Wed, 12/17/2014 - 08:19
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I'm glad I stumbled across this. I've also got an MX100 and was experiencing random freezes. I was about to return the MX100 suspecting a hardware fault even though all the diagnostics I ran said everything was fine. I've uninstalled TrueImage 2014 and haven't had a freeze since. Please also let me know when this is fixed.

Fri, 12/19/2014 - 21:19
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Ditto here Ralph, I had the exact same issue as you. In addition I moved the drive to a different system and did a fresh install of Windows 8.1 and it was great. Once I put TI 2015 on it had random freezes and issues shutting down/booting up within 5 minutes. Removed TI and it was happy again. Looking forward to a fix!

Mon, 12/29/2014 - 01:45
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I had the same problem with TI 14. Thought it was the drive and was worried. Found a different message board (after multiple searches) and got the information about uninstalling True Image. I did and it worked perfectly. This is a pretty big issue and I'm surprised there isn't more out there on it. It pretty much makes the "bonus" software with the MX100 a liability.

Fri, 01/16/2015 - 00:10
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I sent a PM to Ms. Anna Trifonova on the status of where Acronis were on fixing this issue. I just went from MRB BIOS to UEIF BIOS when I replaced my motherboard this week. At first I thought that it might be the mSATA (Crucial 512GB M550) SSD I had installed on the motherboard but reading posts in this forum I found one dated October 2014 where this issue was reported to Acronis. Like many of you I have been a user of TI for many years and this 2015 version is the worst RTM by Acronis.

Let's hope they get a fix ASAP - Hello Acronis! When will 6526 be out with the fix?

Thanks,

Ed
Houston, TX

Sat, 01/24/2015 - 03:59
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Everyone,

we have an updated SnapAPI version that should help. Please contact me via a private message if you are willing to check the solution.

Thank you.

Fri, 02/20/2015 - 18:53
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Is that updated SnapAPI available still?   Is it working?   I'm having the same problem with an MX300 I purchased..  I disabled TI 2014 in services and haven't had an issue since then but I'd rather run TI.

Tue, 10/18/2016 - 13:07
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