Dell 7480 laptop
I can't image my new Dell 7480 laptop because the drives don't show when I choose to 'Backup' the laptop. I didn't have any trouble with the last model E7470. Laptop software for drivers and windows is all up to date.
I downloaded the trial version of ATIH 2017 and am getting the same result.
I am using the Rescue Media.
I don't want to use it to backup the machine, I want to use it for creating an image of this model land re-using the image on like machines.
What is the type and model of the disk drives in your computer?
If you are going to try to migrate a backup from one computer to other computers, then you may also need to use the Acronis Universal Restore utility to prepare the restored OS image to work on the other computers if there are any significant differences in the hardware used (compared to the source computer where the backup image is created).
Well, the fix is posted throughout the forums on several occasions. Although the rescue media really has no restrictions for use when it comes to the licensing, you're supposed to have a valid license for every machine you use it on per the terms of the license agreement. Will Acronis do anything about it, not likely, but I won't offer any specific help here because you've admitted to wanting to use it in a manner not intended. Suggest you search the forums a bit as the solutions have been posted on several occasions.
I don't have Acronis installed on any of the laptops. I only use the recovery media to create images.
You should contact technical support to clarify the use of the rescue media and deploying images to addtional computers for your own benefit. However, I believe the rescue media, when used for deploying images, is also subsequent to the requirement for having the number of licenses purchased as used for deployments. Perhaps I'm wrong, but again, that's where Acronis can clarify that for you. If you're deploying for a business (or your own business), better to make sure so that you don't find yourself in a situation for misusing a license. It's rare that companies hold licenses accountable if they can't track the usage themselves, but, there's that possibility.
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Hello Magid IT,
Bobbo's point about Acronis True Image software licensing is absolutely correct. I would like to add that you may be using a wrong product for your purposes. For mass system deployment there is Acronis Snap Deploy.
In addition to centralized management, unattended deployment, PXE support, various customizations for deployment tasks and several ways of performing deployment and other features, Acronis Snap Deploy includes ability to easily create a WinPE-based bootable media with custom drivers. In your case, you could just get drivers for Dell 7480, and for your other target machines, from Dell, and add them all to the bootable media. Download a trial version of Acronis Snap Deploy from www.acronis.com/business/enterprise-solutions/image-deployment/
Regards,
Slava