Dell Optiplex drivers

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I can do a universal restore of a backup from same to same (dell optiplex 380) but not to different (optiplex 380 to optiplex 3020)- I get stuck in a boot loop. I am concluding that the problem is driver related.

However Dell packages all its drivers in exe files. I assume that I need to extract the exe files and then pull all the infs for each component to their own folder which I make available to the restore process or should I pull the infs and surrounding files to a folder or is there another way I should be doing this?

Tue, 05/26/2015 - 19:36
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Get a copy of 7zip, which Dell uses to make those EXE files, and extract the EXE archives to get the drivers you need.

David

Wed, 05/27/2015 - 12:58
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Thank you David for taking the time to reply but the question deals with the recovery process and where/what it expects those files to be.

Wed, 05/27/2015 - 13:30
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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When you use universal restore, there is an option, with a browse button, to feed the restore those INF files you extract from the Dell EXE driver packs.

David

Wed, 05/27/2015 - 13:48
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Thanks David, I've tried that. Looks like the chipset driver doesn't have the correct file types because its not accepting it when I build the disk. I have a contact at Dell I'll ask to provide me with an inf (or other accepted file type if they have it).

Wed, 05/27/2015 - 13:51
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello,

Which restore disk type are you creating, because there are 2? Your choice are:

#1 - Linux based restore disk
#2 - WinPE based restore disk

Have you tried both types? When I have a failure of the Linux type, I go to the WinPE type and usually that gets it.

David

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Wed, 05/27/2015 - 15:01