Difficulty setting Differential backup for 5 versions
I have two issues - I can't start a backup by clicking the backup now button, and can't set the system so that it reliably starts a new chain after 5 versions.
1. When I miss a backup, I try to do an immediate backup by clicking the Backup Now Button, and though it changes color when I mouse over it, clicking on it won't initiate a backup. It just sits there waiting till the next backup cycle.
2. I have tried to set my backup so that it will do 5 versions of the differential backup, and then start a new chain. But last time, it got all the way to 13 versions before it started a new chain. Even though I have set the backup options to only 5 versions. Then I save it, and mark it as the default, and then save the screen again. It still won't start a new chain after finishing 5 versions. When I change the time of the backup, it seems to reset it's clock so that it knows the new time for the backup, but it won't reset the chain counter.
Thanks,
Larry

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Grover, Grover> Thank you so much. It is just surprising to me that what I am trying to do should be part of the ordinary functionality for the software, and yet it appears that these programming problems are well known. It would seem to me to be something that would be fairly easy to fix. It's not like this is "new" software on a shakedown cruise.
Be that as it may.
Based on your recommendation, I have deleted the backup routine that I was using. I have created a new one, under Custom Scheme, Differential. I have not "saved as", but have set it as the default. Then, after I created the new backup routine, I clicked the button to "backup now." AND IT WORKED. I have the next automated backup set up for Saturday night. We'll see if it does it automatically, as it should. Then it will be 5 weeks before I know if it automatically cycles to a new full backup.
So, thank you very much. You have saved me $25 for an incident call (their support is good, but you always have to pay for it.) And you saved me by ending months of frustration. I appreciate your help.
larry
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Grover, Grover> Thank you so much. It is just surprising to me that what I am trying to do should be part of the ordinary functionality for the software, and yet it appears that these programming problems are well known. It would seem to me to be something that would be fairly easy to fix. It's not like this is "new" software on a shakedown cruise.
Be that as it may.
Based on your recommendation, I have deleted the backup routine that I was using. I have created a new one, under Custom Scheme, Differential. I have not "saved as", but have set it as the default. Then, after I created the new backup routine, I clicked the button to "backup now." AND IT WORKED. It created a new FULL backup on my computer. I have the next automated backup set up for Saturday night. We'll see if it does it automatically, as it should. Then it will be 5 weeks before I know if it automatically cycles to a new full backup.
So, thank you very much. You have saved me $25 for an incident call (their support is good, but you always have to pay for it.) And you saved me by ending months of frustration. I appreciate your help.
larry
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