Disc Cloning fails (Numerous times) - Acronis True Image 2010 Home

The clone attempt via the bootable CD certainly should have worked. What build of 2010 do you have? Instead of Clone, try making an Image of the entire drive and then use the Recovery feature to restore the Image to the new drive. You will need a third drive to hold the Image, unless the size of the Image is small enough to fit in the free space on the 250. If it would, first use the 320 as the target for the Image then after the Image is done, move it over to the 250 before carrying out the restore.

Build is 6053

Just bought and installed it yesterday 12/26/09.
It was a clean install.

Will try your work around as I have a third hard drive. Thanks for the idea.

Still would like to know why it was crashing my sytem.
And why the clone didn't work.

Oddly enough that build seems to be giving users all sorts of problems. Build 5055, if you can still get it, has less complaints that it's two successors.

I'm starting to believe this version of Acronis is pure Garbage.

Tried a full back up yesterday per your advice above and Acronis crashed my system yet again.

So today I decided to install another clean hard drive, formatted it etc....

Ran Acronis to "Back up my System"
And get the following error message (below).
Ran Chkdsk per the knowledgebase instructions, then performed back up task again per the KB instructions only to get the same error.

Created: Tuesday, December 29, 2009 1:41:09 PM

Details: Operation with partition '0-0' was terminated.
Details:
Failed to create volume snapshot. (0x70021)
Tag = 0xA5695862AAF8E626
Failed to lock the volume and create a snapshot. (0x102007)
Tag = 0x14181C22EF45ACC7

More information can be found at: http://kb.acronis.com/errorcode/
Event code: 0x000101F6

Created: Tuesday, December 29, 2009 2:07:34 PM

Details: Operation with partition '0-0' was terminated.
Details:
Failed to create volume snapshot. (0x70021)
Tag = 0xA5695862AAF8E626
Failed to lock the volume and create a snapshot. (0x102007)
Tag = 0x14181C22EF45ACC7

More information can be found at: http://kb.acronis.com/errorcode/
Event code: 0x000101F6

George:

From a similar post: http://forum.acronis.com/forum/6951

Thanks Mark.

Fwiw I seem to have got the image done via the bootable CD with ATI 2010 on it.
Restored the image to the the 3rd drive (also a 320 gig).
I rebooted/ started up using the drive with the restored image and so far it is working (it's only been all 20 minutes....)

Only 'problem' now is the Restore created a partition of the exact same size as the original image from the 250 gig drive. (which was all one partition.)
I would have liked the 320 Gig drive to have been all one partition. (Thus the original idea of cloning to a larger drive).

I have created a partition out of the remaining 70 Gigs of space on the drive, formatted it and assigned it a letter.
Is there any way to merge it making it all one partition? (That is without buying more software!)

George:

To use the full size of the drive, use Windows Disk Management to delete the new partition that you created (after removing any files that you have stored there). Then repeat your restore from the bootable CD. This time, restore the C: partition only. Do not restore the entire disk, and do not restore Track 0 and MBR; just the C: partition. When stepping through the restore wizard, you will eventually see a screeen that will let you choose the size of the restored partition. Drag the slider to the right until the restored partition fills the entire disk.

George, you can also resize the partition to the full disk capacity by using the free Partition Wizard boot cd - a good cd to have in your "bag o' tricks".

Mark,
Did as you suggested. Deleted the 70 Gig partition in WDM. The partition was deleted and the 70 Gigs of space displayed as unallocated.
Rebooted to the CD
Restored the image but this time only the C: Partition.
While setting up the restore set the size of the partition in ATI 2010 to be the full 320 Gig Drive.

Unfortunately after the partition was restored it was still only 250 gigs. In And Windows Disk Management still shows the remaining 70 Gigs as unallocated.
(Keep in mind the actual gigs are slightly smaller the drive. I'm using the drives gig size as stated by the MFG for ease in explaining)

I started to try again to see if I had missed anything. But all looked fine.
One thing I did notice was on the last screen right before you hit the 'proceed button'.
On this last screen it shows what's being restored and to where.
But the partition being restored was the 250 Gigs not the full 320!

I can try again but while ATI 2010 states only 16 minutes to restore it is really an hour.
This also contributes greatly to ones frustration. I don't have hours upon hours upon hours to create an image, do a restore, then repeat the process over and over in order to 'troubleshoot' why Acronis is NOT do what it is supposed to do.

I'll start the process again this time from within windows to get some screen shots (I will cancel the process at the last screen before proceeding). If anyone can see an error please point it out to me.

Thanks

see attached images
These are screen shots of the process step by step:

George:

This is the problem:

The above screen shows that the partition will be recovered in Sector by Sector mode instead of in the normal mode. Sector by Sector will make an exact copy of the prior partition that includes all sectors (both used and unused). That's why the size comes out the same and that's why the recovery takes so long. Can you deselect "Sector by Sector" mode on the Recovery Method step (see page 96 of the manual)?

If you cannot, then there was a reason (perhaps TI found errors in the original partition). In this case it may just be easier to use a partition management program to resize the partition, as recommended in post #8.

Mark and DwNDrty

A big thanks to both of you!
Rather than try to restore yet again and/ or figure out why Acronis True Image 2010 failed to restore the image to the full drive size I downloaded 'Partition Wizard Bootable CD'.

Created a cd booted off it.
Resized the partition.
Restarted XP and all in about 5 minutes it was done!
WAY, WAY less time than anything I have been trying to accomplish with Acronis.
And IT WORKED THE FIRST TIME!!
This versus the 8, 9, 10+ tries and hours and hours and hours with Acronis, doing, redoing, troubleshooting, etc., etc., ad naseum!.

Both your help has been greatly appreciated!
Especially considering Acronis tech support still hasn't responded to my tech report.
It's now been three days since it was submitted.

Thanks again to both of you!

Btw Mark I did not see your latest post until after having used 'Partition Wizard Bootable CD'
Not sure I want to try a restore yet again unchecking sector by sector to see it that will work/ fix the partitions size (to full disc) issue.

I might later. But for now I've spent too many hours struggling with this software (and it's 200+ page manual!!). And due to this, motivation is low.
Thank gxx for people like you in this forum! I would never have got anything done!

Using TI version 9 a few years ago was much easier, simpler, intuitive and it worked the first time!

Mark.

Just for the sake of knowing I went back through the steps and do not see a screen like you posted above for checking unchecking 'Sector by Sector' in the 'Recovery Method screen'

It only shows the two bullet options:
'Recover whole discs and partitions'
or
'Recover chosen files or folders'

I've gone back through it a couple of times and the 'Sector by Sector' check box isn't there.

George:

This must be an indication that TI found some kind of issue with the original disk. If there is a bad sector or a file system error, TI will revert to sector by sector mode. Many of these issues can be fixed by running chkdsk on the partition. Chkdsk /f will fix file system errors and chkdsk /r will map out bad sectors. You may want to schedule a disk check in case one of these errors was carried forward onto your new disk.

Yep, Partition Wizard is a "keeper" ... don't know how I got along without it .... and glad to hear it worked for you too.

Mark

ran chkdsk twice on all drives
each time using one option then the other (/r and /f).
I assume it didn't matter which option was used first.
Not sure the results as chkdsk shuts down after it completes its process

George:

To see the results, look in the event viewer:
http://www.cpucare.com/how-to-faqs/OS/XP/Viewing%20ChkDSk%20Results.htm

I downloaded the trial version because I have Ver9 on XP and it works great. I wanted to test before I buy 2010. Well it will see an USB drive with no problem, but will not see a local connected SATA drive for cloning. Tried downloading the drivers update and disabling AV product, still no go. Any ideas? I will not buy or recommend this prodect with these results.

To make Acronis clone a larger drive to smaller, sometimes if you put the smaller empty but formatted drive in the laptop or desktop and plug the disc you want to clone into a USB adapter. This will work, sometimes. I have heard but not for me with my outdated Acronis 2009

I found the problem. The program will not see hard drives plugged into the front USB ports. If I use the back ports it is fine. Go figure.

Mike

Cloning hangs in True Image 2010. I use windows 7 and clone an inactive drive to an inactive drive (so not the the systemdrive). Cloning works if I start the system from a Acronis generated CD. But this is an annoyance as the keyboard and mouse don'nt work. Trying to reach Acronis is a disaster, trying to get support puts me in a loop. I have right on support until 27 januari. Acronis you are a disaster and can'nt be recommended to others.

Mike McAllister wrote:

I found the problem. The program will not see hard drives plugged into the front USB ports. If I use the back ports it is fine. Go figure.

Mike

Ahhh! .... yes, that was a common solution on the old forum. Also what sometimes helps is to disconnect any other usb devices including hubs and card readers.

It is a pity, but I did not use a front usb port, but a esata port and I had to use the disaster cd and than it worked (with a PS2 keyboard and a usb mouse, digging on the back of the computer)

Why do we never get an answer from Acronis are they only there to cash money?

yes, it would appear so