Does not start
Hello,
weekly I use the True Image 2010 home rescue CD for creating a backup. I always encounter the problem that I have entered all parameters, but backup does not start. I must tick/untick the checkbox "shutdown after backup" one or more times in order to get the backup starting.
kind regards
Heiner
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Hello Anton,
thank you for your messages so far. Have you current news for me?
I very seldom did a complete restore using the rescue CD up to now and currently do not know if it does not start after I completed to enter the parameters. But sometimes I open a *.tib file in Windows explorer and extract some file from it. In Windows I did not expirience the problem.
How do I find out the build of the bootable media? I have the latest available update of True Image Home 2010 (TrueImage2010.7160_s_de.exe) and with that I created the bootable media.
I always do the same type of backup: Complete computer's hard disk.
Backup does not start on three computers: A tower with 1,8 GHz single core CPU and IDE hard disk, a Notebook with Celeron CPU and SATA hard disk, A tower with dual core CPU and SATA hard disk. Backup starts immediately on a virtual machine within VMWare player.
As for the localization issue, which we discussed in the personal messages: I believe it is not easy for everybody to make a screenshot of the rescue CD except with a digicam. However I have VMPlayer and made a screenshot with that, which is attached in the personal messages.
As for the booting issue with your 2011 *.iso on the PC where I do backups weekly (not daily): After I pressed F11, I got a dialogue for the kernel parameters. There I changed "quiet" to "verbose". Is that what you wanted me to do? There was a lot of output and finally:
hdd: cdrom_decode_status: status = 0x51 { DriveReady SeekComplete Error }
hdd: cdrom_decode_status: error = 0x40 { LastFailedSense = 0x04 }
hdd: possibly failed opcode: 0xa0
(4 times the same 3 lines)
hdd: DMA disabled
hdd: ATAPI reset complete
here Acronis stopped.
When you write a personal message to me, I get notified with an e-mail that contains the link https://forum.acronis.com/messages . But if I click that link, my IExplore 8 tells me "HTTP 403 forbidden".
kind regards
Heiner
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Hello Anton,
I tried a backup of files and folders, booting from the rescue CD. It started immediately after I had completed to enter the parameters.
kind regards
Heiner
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In the discussion with Anton via the personal messages I unfortunately had to report that the ATIH 2011 rescue CD has the same problem: After completing to enter all parameters for a backup of the complete hard disk it does not start either. Now I believe that ticking/unticking the checkbox "shutdown after backup" does not really trigger the backup to start, but moving the mouse pointer across the boundary of the dialogue several times does.
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I tried to open a specific *.tib File in Windows explorer with ATIH 2010 installed and I believe, this file was created with ATIH 2011. I always use password protection with AES 256 and my password is rejected. Has the password encryption changed from ATIH 2010 to ATIH 2011?
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On my notebook I tried restoring from a backup of the complete computer's hard disk using the rescue CD, two types: restoring files and folders and restoring the complete computer's hard disk. With both types the restore starts immediately after having entered all parameters. On that computer backup of the complete computer's hard disk does not start either after having entered all parameters. The problem is with backup of the complete computer's hard disk only on all of my three physical computers. It is not on a virtual machine within VMWare player.
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Heinrich, you won't be able to open a 2011 tib file with 2010.
To clarify, you are able to restore any type of backup from the CD on any of your computers, but you cannot start a disk and partition backup from the CD on any of your computers. Correct?
You are aware that the drive letters on the CD are not the same as in Windows, right?
Are you giving the backup enough time? Do you see the progress windows appear? Is there any failure message? Just want to make sure we are not looking at a very slow backup start...
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Pat L wrote:Heinrich, you won't be able to open a 2011 tib file with 2010.
To clarify, you are able to restore any type of backup from the CD on any of your computers, but you cannot start a disk and partition backup from the CD on any of your computers. Correct?
You are aware that the drive letters on the CD are not the same as in Windows, right?
Are you giving the backup enough time? Do you see the progress windows appear? Is there any failure message? Just want to make sure we are not looking at a very slow backup start...
I am sorry. I cannot remove the fullquote here. It keeps returning in the preview.
Pat L wrote:Heinrich, you won't be able to open a 2011 tib file with 2010.
Correct, because my password is rejected.
Pat L wrote:To clarify, you are able to restore any type of backup from the CD on any of your computers, but you cannot start a disk and partition backup from the CD on any of your computers. Correct?
Not correct. I can start it, but only if I move the mouse pointer several times across the boundary of the last dialogue. Otherwise I would wait forever for the first message of the progress.
Pat L wrote:You are aware that the drive letters on the CD are not the same as in Windows, right?
Correct
Pat L wrote:Are you giving the backup enough time? Do you see the progress windows appear? Is there any failure message? Just want to make sure we are not looking at a very slow backup start...
Yes I wait a long time for the backup to start. There is no special progress window. The last dialogue stays open. In vain I wait for the bold message of the first backup task to appear. There is no failure message.
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