Drive replacement advice.

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 5
Comments: 19

I'm runninng Windows 7 on my C drive, which is around 650 GB. I want to transfer my OS to a new 1 TB drive, and use the 650 GB drive for backup. I have Acronis True Image Home 2010, and thought I'd try to use the cloning tool. Apparently I can't specify my C drive as the source, for some reason. I thought that might be because it's a dynamic drive, but I have the Plus Pack which is supposed to deal with dynamic drives, so I thought that perhaps I should boot to the bootable CD I created to see if I can create a clone of my system drive from there.

The bootable recovery disk, however, doesn't work. I've created two of them, and they both give me the message that they can't find any hard drives, and the mouse freezes so I can't click "OK" and see what comes next. (The mouse worked in the opening screen, however.)

So now I've got three questions:

1. Why doesn't the bootable CD work; and
2. Why can't I clone my system drive?
3. What do I do about the "recovery partition"? Is that part of Win 7, and should be kept in the clone?

What's the fix? And if I can't even create a bootable CD then what's the point of the product? Won't I have to use Windows 7 native Backup and Recovery utility anyway?

Oh, I've attached a screen shot from the system disk manager to clarify. The new 1 TB drive isn't on the system yet. I plan to use the 500 GB drive I'm now using for backup for video storage. The "spanned failed" drive refers to a couple of old IDE drives that I removed from the system to keep the drive bay uncluttered, and I just haven't removed them from manager yet.

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Tue, 12/15/2009 - 05:00
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 17
Comments: 2991

Hello Scott,

Thank you for posting, I will be happy to help. Please accept our apologies for the delay with the response.
According to the screen shot, something is wrong with your partition structure. Could you please provide us with the below information?
1) Please recreate the screen shot of the Disk management window expanding the fields of the utility. The entire structure of the hard drives should be well-seen.
2)  Please download Acronis Report utility available here and run it, create a report and attach the file to your next post. Please compress the Acronis Report output file into an archive (e.g. with WinZip) and attach to your message by browsing for the archive.

This would provide us with detailed information on the hard disk partition structure.

By the way, the Clone tool doesn't allow to include or exclude separate partitions, you are able to clone the entire hard disk only. 
We are looking forward to hearing back from you at your earliest convenience. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.
Thank you.
Mon, 03/01/2010 - 11:44
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