E004B0001: Error occurred during connection to FTP server: ftp://ftp......../htdocs/.

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 1

Hi Everybody,

Well as the Title suggests I am unable to create a backup location located on my FTP server.
I can add the enter my login credentials and choose the folder I wish to back up to. I have accepted all the other defaults but when I click "Proceed" it comes up with the following error:

E004B0001: Error occurred during connection to FTP server: ftp://ftp.mydomain.co.uk/htdocs/.

and the details are as follows:

Member invoke failed (0xE000B)
path = "this/OnFinish",
pos = 6,
token = "Fomatik.WizardHandler.OnFinish"
Tag = 0x298D61E7C0088C79
Error occurred during connection to FTP server: ftp://ftp.mydomain.co.uk/htdocs/. (0x4B0001)
Tag = 0xB4E4486D387C2EB0

Anybody any ideas as to what I can do? I have just posted a seperate topic on here as I am unable to upgrade to build 4942 (I am currently using 4920).

Cheers in advance and any help is very much welcome,
John Evans

Thu, 06/17/2010 - 21:45
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 11
Comments: 1342

Hello John,

Let me assist you.

First of all I highly recommend you to update to the latest build of the software since only this build is Vista-compatible.

Please note that the software cannot access FTP servers that do not confirm transfer completion after the LIST command or do not support MLST and MLSD commands. An example of such FTP servers is ProFTPD.

Also as a workaround, try doing the following:

  • Increase timeout for idle control connection in the settings of FTP server;
  • Set the size value in Archive splitting settings to 200 MB (Tools -> Options -> Default backup options).

Please reply to this thread if you have any further questions.

Thank you.

Mon, 06/21/2010 - 12:22
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