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Email backup only restores contact list

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Acronis True Image Home 2010 13-6053 backup of email only restores the contact list. If I open the file everything is there and I can see the headings of email messages. I've even tried to restore to a new location (D drive) and it still only restores the contact list. The file was virified by Acronis True Image Home 2010 13-6053 when it was built and again since.

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Hello Al Lee,

Let me assist you.

I may recommend you to register your software on our web site and download and install the latest build #7046 of Acronis True Image Home 2010.

After that please try to restore your archive once again. If the issue still persists, please gather AcronisInfo output and submit a support request.

We are looking forward to hearing back from you at your earliest convenience.

Thank you.