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Error - BD-R is not writeable

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Hello,

yesterday I tried to backup may files to a BD-R (LG-Drive connected with eSATA). But after the start a message: "Fehler beim Schreiben in die Datei" (en.: Error by writing the data). But Acronis True Image supports BD-R? If I start the same Backup-Job with normal DVD-R it works fine.

What can I do?

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Hello Markus,

Please accept our profound apologies for the difficulties you've experienced.

I'll surely help you to fix the issue, but I need some additional information from you. This information allow to investigate the problem thoroughly and to provide you with a solution.

Could you please gather AcronisInfo tool output as described at this KB article?

After that, please attach collected information to your reply to this thread or send me a Private Message with the information.

We are looking forward to hearing back from you at your earliest convenience.

Thank you.

I am running in to a similar issue with my BD-R (Pioneer BDR-206BK connected through eSATA also) and the error writing to the disk. I also get the same result with with DVD's, they work fine.

I did not see any kind of resolution posted, just the problem, so could someone help here?

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