Error during clone made laptop entering in bootlop
Hi there,
While trying to clone my primary HDD drive into a SSD drive (SSD Crucial MX300 750GB) the following error showed up:
"Acronis Bootable Agent is waiting for removable devices.
One or more of your removable disks may not have started at the moment. Click 'Yes' to wait for full startup of the devices (recommended). Click 'No' to ignore unintialized devices and continue. Click 'Cancel' to stop the current operation. Do you want to wait for the devices startup?
Yes / No / Cancel"
No matter which button I click, my laptop always reboots and shows the same exact message again and again (I don't even have the SSD connected anymore).
This would be easy to fix if I could enter my BIOS and change the boot device priority, but unfortunately I have secure boot mode enabled so there's no way I can mess with the BIOS.
I also tried to force shutdown, but when I turn on my laptop it enters Acronis software showing the same message.
Tried rebooting with a Win 7 disk on just in case,aAnd nothing.
Laptop model: ASUS K750JB-TY053H
Photo of the error:
Thank you for your time

- Log in to post comments

Luis, I haven't seen this before. You should contact technical support directly for this one and open up a chat case: http://www.acronis.com/en-us/support/contact-us.html
Did you start the clone from Windows :( If so, I fear that is the problem. With secure boot enabled, you cannot boot external OSes - to include Acronis. You would need to go into the bios to temporarily disable secure boot - this should not have any impact on the bios and should be easy to revert when complete.
1) Always start a full disk clone or full disk restore from your bootable recovery media: https://forum.acronis.com/forum/125166#comment-387534. When you start from within Windows and it tells you to reboot, it then changes the Windows bootloader and attempts to boot to the default Linux version of Acronis. If the bios is secured, or something prevents it from being able to move forward, it may also prevent Acronis from swapping it back to the Windows bootloader again. This can be completely avoided when using the recovery media instead.
2) This may not apply to Win 7, but can for 8.1 and 10. When you go to boot your recovery media, always do a reboot/restart first or specifically shutdown with command prompt and shutdown /s. Windows 8.1/10 use fastboot by default which is hibernation. If you "shutdown" in those OSes with fast boot enabled, the system is only hibernating and locks the disk with a hibernation file instead of actually shutting down. This will also cause issues booting to other bootloader disks like Acronis as the disk will be locked by Windows to protect the fastboot hibernation file.
- Log in to post comments