Error in Event Log

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Beginner
Posts: 2
Comments: 0

Hi there,
should I really send all this crash-reports to Microsoft, as the computer asks?
I don't think, MS is happy about that.

I am happy I finally got an error with the message to contact Acronis support.
But this don't really work.

I added the screenshot from eventLog E00470001 enumerator invalid.

Attachment Size
Acronis_Eventlog.JPG 30.71 KB
Thu, 10/01/2009 - 15:02
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Posts: 17
Comments: 2991

Hello Florian,

Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

Could you please provide us with the exact title of your product? What is the build number of your Acronis software? You can find out the build number by selecting "Help" option, "About".

Could you please clarify the exact moment of the program crash? What are you trying to perform? What is your operating system?

Thank you.

Wed, 10/07/2009 - 05:12
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 3

Hello,
I am also having issues with an error message in my log, "enumerator invalid". I am running TIH 11 Build 8053, and TIH 11 Build 8101.

I have configured my Backup Location to limit the number of backups and also the age of the backups on the external hard drive. However, when I start my task, the system backs up, and then checks for violations. It sees that the number of backups is set to 10, but then returns the error message "enumerator invalid". It finishes, though, with Operation Succeeded.

Upon looking at my external hard drive where the backups are stored, I see that the system did NOT, in fact, perform any kind of consolidation or delete old backups. Therefore, after a few days' worth of tasks running, my hard drive fills up and then the backups fail.

This symptom is happening on BOTH copies of my TIH11.

Attached are files:
1. Backup log from Friday Sept 24 2010
2. Printscreen of version of one of the TIH
3. Printscreen of the error as it appears on the log file screen within TIH

What are my options to resolve this? At this point, I find myself having to go in every week or so and manually delete all the backup TIB files on my backup location so the subsequent backup task run will be successful. TIH doesn't seem to recognize the restrictions configured for the backup location.

Attachment Size
44395-91804.txt 20.08 KB
44395-91807.jpg 173.3 KB
44395-91810.jpg 196.13 KB
Fri, 09/24/2010 - 17:28
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 3

I also forgot to mention that my two TIH 11 copies are running one on Windows 7 Home Premium and the other on Vista Home Premium SP1.

Fri, 09/24/2010 - 17:30